Warranty & Returns
While we make every effort possible to thoroughly test and inspect parts before posting them for sale, there still may be the occasional issue with an item. If you have questions or concerns regarding an item and need assistance, please contact us. If your item has arrived damaged, you are having a shipping issue, or if this is related to any item that was shipped via Freight, please refer to our shipping page. For all returns or warranty claims, please read our warranty and return policy below, and submit a request form at the bottom of the page.
Warranty
Most items on our site include a 60 day warranty that begins on the date that the item is received by the buyer. This warranty ensures that the item will function as intended from the factory during the warranty period, with the exception of any defects or issues with the item as stated in the ad before purchasing. Items must be used under normal road conditions and for the proper application as shown in the fitment section of our listings to qualify. Certain items, such as electrical components, engines, hydraulics, etc., will have a different warranty policy or do not carry a warranty. Any warranty limitations or time frames specified in a listing, different than what is stated here, will override the warranty on this page. Drivetrain components will be void of warranty if installed on vehicles with aftermarket tuning or significant power upgrades, such as turbochargers, superchargers, etc. For any warranty claim, it is at our discretion to supply a replacement item of similar or better condition or a return for a refund if a replacement cannot be supplied. Please contact us immediately if you are having an issue with an item that is under warranty. Professional diagnostics may be required to determine if an item is faulty. Attempting to repair or make modifications to an item will void any warranty. No labor, diagnostic, or towing costs will be covered under warranty. This warranty is non-transferrable. It is only applicable to the original purchaser.
Returns
All returns that are not due to shipping damage or an issue with the item, such as no longer needing the item or being purchased by mistake, will have a 14 day return window from the day that the item is received. These types of returns will be issued a refund minus a 15% percent restocking fee. This restocking fee covers our costs for the initial shipping and materials, retesting, relisting and inventorying the item again. Any shipping charges that were paid for during the order are non-refundable. The buyer is responsible for shipping the item back to us at their expense, as well as any shipping issues that may occur such as a lost item or it being damaged in shipping (please insure the return shipment). Once the return request is accepted, there will be a 14 day window to ship the item back to us. We will only accept a return when we have received the item in the exact condition as when it was purchased. We have full discretion to deny any returns that do not meet this requirement.
Items that do not qualify for returns:
Items that are shipped via freight carrier or bulky body parts like fenders (due to high shipping costs).
Hydraulic or electronic parts (due to inability to retest returned parts).
Any part that is stated as "non-returnable" or listed as "for parts or not working" on the listing.
Aftermarket / Performance Upgrade Parts.
Cancellations
All cancellation requests must be placed before an item has been shipped. Once an item has shipped, the order will no longer be eligible to be cancelled. For local pickup orders, after 14 days from when the order is placed, it will no longer be eligible to be cancelled. Cancellations will not incur any cancellation or restocking fees, as long as they are requested on time.
***All warranty claims or returns need to be approved before sending the item back to us. These requests will be denied if the buyer had not contacted us previously and received an RMA (Return Merchandise Authorization) number for the item.***